This will forfeit the ability for a shipping claim and you will not be eligible for refund or replacement. If the damage is not notated before signing for the item it is assumed to be in good condition.
In the situation where the delivery driver is unable to wait for you to open and inspect your product, simply document "driver was unable to wait for inspection."Īll damage must be noted on the Bill of Lading before signing and initiating a damage claim. From there, our Video Team creates Installation Videos to guide you with step-by-step instructions through the installation process, complete with ranking of installation difficulty (1/5 to 5/5), and tool and hardware lists. Contact us either by phone or email for the next steps.
Keep the product and contact the shipping company to start the damage claim Take numerous photos from all angles (including packaging) Document the damages in as much detail as possible on the Bill of Lading If there is no damage sign for the package and enjoy! In the rare case, you do find that your order arrived with damages, it is important you follow these steps. Once you've inspected your shipment from the outside, you will need to open it and check the product in its entirety for damages and notate them if any. It is important that you fully inspect the shipment from all sides and notate any dents, punctures or rips in the outside packaging on the delivery receipt. At the time of delivery, the driver will hand you the delivery receipt also referred to as the bill of lading, you will use this to notate any damages to the shipment. There is a possibility the trucking company will try to schedule a delivery time with you.
For International shipping please send us an with your full address and items to purchase.Īny orders shipped Via Truck Freight which requires you to be available at the time of receipt. Mishimoto Miata silicone heater radiator hose sets are made with a dual layer combining high grade silicone and heat-resistant embedded fibers to provide efficient heat reduction and increased pressure tolerance, all with an OEM replacement fit Perfect for your Mazda Miata. The flat rate fee for a single smaller package is $20, and for larger or multiple packages the fee is not limited to $60. Any modifications to an address after the order is placed may subject to a fee.
International orders are subject to higher shipping fees then notified on the site and we reserve the right to add to it. Freight shipping will require an appointment for pick-up which might take a few days extra. Shipping cut-off for FunctionWerks is 4:00pm EST. Orders take 24hrs to process and transit times vary. Your order may be shipped in multiple boxes from different carriers. We cannot guarantee the shipping company used to deliver your products.
FunctionWerks ships via multiple carriers such as FedEx, UPS, USPS, and DHL.